Suggested Predictions
Ziibos (8)
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Federal Industry Minister Jim Prentice has publicly criticized Telus and Bell for their plans to charge customers for incoming text messages.
The plan was described as "ill-thought-out," and Prentice criticized the company for not taking into consideration that many incoming messages can be non-solicited, or SPAM. He also views that companies should not change the details of a contract without first seeking customers' approval or provide them with an opt-out clause. He has asked both companies to meet him to explain their policy. Telus and Bell announced earlier this week that they are planning to charge customers 15 cents per incoming text messages. Customers who want to end their contracts may have to pay up to $300CAD in penalties. Rogers, Canada's largest cellular service provider, said they have no such plans. How do you think the two companies will respond?
Comments (4)
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The federal industry minister has stopped just short of threatening cellular companies over plans to charge for every incoming text message, pointedly noting other countries regulate such fees.
Jim Prentice walked a fine line yesterday, saying Ottawa has no immediate intention of intervening in plans by Bell Canada and Telus to start charging customers 15 cents for incoming messages, including unsolicited junk mail. He then noted the European Union is moving to implement regulations for text message fees.
Still, I think the charge will stay. Telus is famous of adding hidden costs to your bill without you knowing ,and they get sued all the time.